Shipping policy

Shipping Policy

Thank you for shopping with Swervoo Apparel. Please review our shipping policy below for important information regarding order processing and delivery.

Order Processing

Orders are typically processed within 2–5 business days after payment is received. Processing times may be longer during holidays, special releases, or high order volume periods.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated shipping times may vary depending on your location and the shipping carrier. Delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Address

Customers are responsible for entering the correct shipping address at checkout. Swervoo Apparel is not responsible for packages shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately before your order ships.

Lost or Stolen Packages

Swervoo Apparel is not responsible for lost, stolen, or delayed packages once they have been transferred to the shipping carrier.

If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier directly.

International Shipping

International customers may be responsible for customs fees, duties, taxes, or import charges required by their country. These fees are not included in the product or shipping price.

Damaged Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at info@swervooapparel.com with your order number and photos of the issue.